Get in Touch With Us

18+ only (21+ where your state or the site requires it). This page explains how to contact the Top 10 Bitcoin Casinos editorial team, what we can help with, and what we can't. We are an independent comparison site, not a casino, so we can't access your casino account or handle payments.

How to reach the editorial team

Use the contact form or the email address shown in the site footer or on this page's contact section. We have not published a phone number or live chat, and we don't offer support by social media message. If you are unsure whether a channel is genuine, check that it is listed on candicestarrett.com.

A short, specific message gets the fastest useful reply. Include:

1. The page address or the name of the casino you are asking about
2. What you read, and what you think is wrong or unclear
3. A source or screenshot, if you are reporting a change in terms

We don't promise a fixed response time. We read what we receive, and corrections to factual errors take priority.

What we can help with

• Corrections: Bonus terms, wagering requirements, supported coins, withdrawal limits and licensing details change often. If something on a page looks outdated, tell us. Our information was last fact-checked on Oct 1, 2026, and we review reports against the operator's published terms.
• Questions about our reviews: We can explain how we compared sites, including factors like supported coins, game selection, bonuses, payout speed, licensing and anonymity. Our ratings are editorial opinions, not customer-review scores.
• Feedback and topic suggestions: Want a deeper look at stablecoin deposits, network fees or confirmation times? Let us know.
• Business and partnership enquiries: We are open to hearing from operators and publishers. Commercial relationships don't decide rankings, and commission does not buy position.

What we can't do

We can't resolve disputes with casinos. If you have a problem with a withdrawal, a bonus, a frozen account or a lost deposit, contact that casino's own support first and keep records such as transaction hashes, timestamps and chat transcripts. We also can't recover crypto sent to the wrong address, since on-chain transactions are generally irreversible.

We don't give legal or tax advice. If you have questions about your state's gambling laws or about reporting gambling winnings and crypto gains, consult a qualified professional.

We also won't advise on getting around state restrictions, geoblocks, identity checks or anti-money-laundering rules, including through false details. Please don't ask.

A note on the casinos we cover

Pages on this site compare offshore crypto casinos such as BetPanda, CoinCasino and Cryptorino. These sites operate in a legal grey area for US players. They are typically licensed in places like Curaçao or Anjouan, not by a US regulator. Online casino gaming is legal and regulated in only a handful of states, such as NJ, PA, MI, WV, CT, DE and RI, and those licensed operators don't run on crypto. Laws differ by state and offshore sites often exclude certain states, so check your own state's rules before you play.

Some pages on this site contain affiliate links, and we may earn a commission if you sign up through them. That doesn't change our ratings. Bonuses always come with conditions such as wagering requirements, time limits and eligibility rules, so read the casino's full terms. Looking for something specific? Our guide to non GamStop casinos covers a different set of sites, mostly for players outside the US.

Responsible gambling and where to get help

Gambling carries a real risk of losing money, and crypto prices can swing while your funds are in play. Only gamble with money you can afford to lose, and never to recover losses or escape stress. Offshore casinos may not offer the same player protections or self-exclusion tools as state-regulated operators, so check what limits and account-closure options a site provides.

If gambling is causing you or someone close to you harm, call the National Problem Gambling Helpline at 1-800-GAMBLER. You can also tell us in a message that you need resources, and we will point you to support services.

Privacy when you write to us

Please don't send wallet seed phrases, private keys, passwords or full ID documents. We will never ask for them. Share only what we need to look into your question.